Account Deletion – SafeHome Inspection
This page explains how to delete your SafeHome Inspection account and the data associated with it.
How to delete your account
You can delete your account directly from the SafeHome Inspection app:
- Open the SafeHome Inspection app on your device.
- Tap the profile or settings menu (the person icon in the corner).
- Select "Account".
- Tap "Delete Account".
- Confirm the deletion when prompted.
Can't access the app?
If you can't sign in or don't have the app installed, you can request deletion by emailing us at Jonna@SafeHomeHandywoman.com from the email address you used to sign in. Please include the subject line "Account Deletion Request" and your name so we can verify your identity.
What happens when you delete your account
When you delete your account, the following data is permanently removed from our systems:
- Your profile information (name, email address, and profile photo)
- Your booking and appointment history
- Your saved preferences and settings
- Your messages and communication history
What data is kept, and for how long
In limited cases, some information is retained to comply with legal, tax, or security obligations:
- Payment and invoicing records – retained for 7 years, as required by financial record-keeping law. These records contain billing details only and are not used for any other purpose.
- Records required to prevent fraud or abuse – retained for as long as reasonably necessary to protect our services and users.
All retained data is stored securely and is never used for marketing or shared with third parties.
How long does deletion take?
Your account is deactivated immediately. All deletable data is permanently removed from our active systems within 30 days of your request, and from our backups within 90 days.
Questions?
If you have any questions about account deletion or data privacy, contact us at Jonna@SafeHomeHandywoman.com.
SafeHome Handywoman · Last updated: September 2026